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What to do about something new the Porter found

What to do when the Porter lists a newcomer as OK, Check or Alert, how to read the facts it shows, and when to acknowledge it.

Article
1902
Applies to
Porter 0.5.22
Last reviewed
For
For everyone
Written for Porter 0.5.22. Porter is at 0.5.23 now (1 small release since: what changed).

Start with the verdict#

Each newcomer under New since you last looked has a verdict, and the reasons for it. Alerts come first.

OK#

It's validly signed, by the maker named, or it matches the checksum its maker published.

  1. Check that the signer is who you expected: an installer for a program from Thing Co should be signed by Thing Co.
  2. If you put it there, or installed it, Acknowledge it.

Check#

Nothing proves who made it. Most programs that aren't signed are harmless, especially small tools and scripts, but it's worth knowing what it is.

  1. Read the facts: its name and folder, where it was downloaded from, and, for an entry, the program it runs.
  2. Read its note, for what it probably is. Remember the note is a guess.
  3. Ask yourself whether you put it there: a download you made, a program you installed, a startup entry for something you use.
  4. If you did, Acknowledge it. If you didn't, or you're not sure, leave it listed and look into it: see If you don't know what it is.

Alert#

Something is wrong with it:

  • Defender found something in it.
  • Its signature is broken: the file was changed after it was signed.
  • Its signature isn't valid, or isn't trusted.
  • It doesn't match its maker's checksum: it isn't the file the maker published.

What to do:

  1. Don't open or run it.
  2. If it's a download, delete it yourself, and download it again from its maker's own site.
  3. If it's a startup entry, a task, a service or an installed program you don't recognise, run a full scan with Windows Security, and remove the program from Settings > Apps.
  4. Once it's dealt with, Acknowledge it.

If you don't know what it is#

  • Search for its file name, and its signer. Its maker's own site is the best source.
  • A startup entry: turn it off in Task Manager, under Startup apps, and see whether you miss it.
  • An installed program: uninstall it from Settings > Apps.
  • A port open to other machines: it's a program accepting connections from your network. If you don't know it, close it, and uninstall it.

When it comes back#

Something you acknowledged comes back if it changes: a startup entry that runs another program, a service that changes account, a download that's replaced. That change is worth a look of its own.

Is this page right?

If something on it is wrong or out of date, tell us and we'll fix the page.

Still stuck? Write to support@castellan-software.com and mention article 1902. Every version of Porter, and what changed in it, is in its release notes.